small logo USEFUL HINTS & TIPS
To Help Keep Your PC Running Smoooothly


See our list of downloadable handouts further down this page



WHAT DO YOU DO IF YOUR PC IS GETTING REALLY CRANKY?

If you answered, "Call Restart Computer," bless you...and if the problems are really severe, that's the right answer. However, there are things you can do to help your machine run faster, run more smoothly, and cause fewer headaches. Read on...

happy PC


"DEFRAGMENT" THE HARD DRIVE

Imagine trying to read a book if portions of each page were randomly distributed around your home. Going from room to room looking for page scraps, and then trying to put them in the correct order...    It would take a lot longer to read that book, and you'd enjoy it a lot less. This is exactly what happens to your hard drive over time; bits and pieces of your files become distributed around the disk, and it causes the PC to run slower and slower as it tries to find all the pieces and reconstruct them into something logical. This is called "fragmentation." The solution (as you probably guessed) is "defragmentation."

Luckily, Windows has a built-in Degragmenter; it's not perfect, but it works. It can take anywhere from minutes to hours to run the Defragmenter, depending on (a) the extent of fragmentation, (b) the size of your hard drive, (c) the amount of RAM your PC has, and (d) the speed of your CPU (a/k/a "microprocessor"). Hence, don't plan on doing this during a coffee break. Before running the defragmenter, you'll need to ensure that there are no "unattached" file fragments lurking on your hard drive; to clean up the drive in preparation for defragmentation, we'll use another Windows untility called "ScanDisk." Each version of Windows requires slightly different keystrokes, so select yours from the following list:

  • WINDOWS 95
    START > PROGRAMS > ACCESSORIES > SYSTEM TOOLS > SCANDISK
    man & PC Highlight your hard drive (usually C:).
    Select "Standard."
    Make sure "Automatically fix errors" is checked.
    Click START and let it run.
    Follow on-screen directions when ScanDisk is finished.

  • WINDOWS 98
    Follow directions for Windows 95, above.

  • WINDOWS Me
    Call us for specific instructions.
    [HINT WITHIN A HINT: Windows Me is a mess; consider upgrading to Windows 2000 or XP]

  • WINDOWS 2000 Professional
    Click MY COMPUTER, then right click on the C: drive
    Click PROPERTIES, click the TOOLS tab, then click CHECK NOW
    Choose "Automatically fix file system errors"
    Click START and let it run.
    Follow on-screen directions when ScanDisk is finished.

  • WINDOWS XP
    Call us for specific instructions.

Now that you've eliminated the detritus on your hard drive, you're finally ready to run the Defragmenter. Again, each version of Windows requires slightly different keystrokes, so select yours from the following list:

  • WINDOWS 95
    Temporarily disable your Anti-Virus program (usually, right-click the icon and left-click DISABLE).
    If you have a screen saver, temporarily turn it off (typically, right-click a blank spot on your desktop, select PROPERTIES, then SCREEN SAVER, select NONE).
    If your disk drive and/or display powers down after a fixed time, temporarily set the timeout to NONE. (usually, from the Control Panel, Power Management).
    START > PROGRAMS > ACCESSORIES > SYSTEM TOOLS > DISK DEFRAGMENTER
    Select your hard drive (usually C:).
    Click START and let it run.
    Follow on-screen directions when Disk Defragmenter is finished.

  • WINDOWS 98
    Follow directions for Windows 95, above.

  • WINDOWS Me
    Call us for specific instructions.

  • WINDOWS 2000 Professional
    Click MY COMPUTER, then right click on the C: drive
    Click PROPERTIES, click the TOOLS tab, then click DEFRAGMENT NOW
    Click the DEFRAGMENT button.
    Follow on-screen directions when Disk Defragmenter is finished.

  • WINDOWS XP
    Click START, then click on ALL PROGRAMS
    Next, click ACCESSORIES, then click on SYSTEM TOOLS
    Click DISK DEGRAGMENTER.
    Select the drive you want to defragment (usually "C").
    Click the DEFRAGMENT button.
    Follow on-screen directions when Disk Defragmenter is finished.

It's a good idea to defragment your hard drive monthly. Mark it on your calendar.


ADD RAM

In almost every case, you'll get the biggest "bang for your (PC) buck" by adding more RAM. ram Nothing slows down a PC more than having too little RAM...and most PCs have too little RAM. Unless you have exotic or obsolete RAM, it'll be surprisingly inexpensive (read: "cheap"). Add at least 128MB...more if you can afford it. If you're handy, order it from Crucial Technology (www.crucial.com) and install it yourself; it's quite simple. If you're not comfortable doing this, we can order and install it for you. It's the kindest thing you'll ever do for your machine.


GET AN "UNINTERRUPTABLE POWER SUPPLY (UPS)"

Also known as "Battery Backup." Power lines are noisy -- they present you with voltage surges (very hard on your expensive equipment), voltage sags (ie, "brownouts"), and all matter of noise from motors, fluorescent lighting, etc. etc. Then there are those dark times when your power simply goes out; sometimes for just a few seconds or minutes, other times for hours. Surges can be fatal to your equipment, and power outages can destroy your valuable unsaved data (and sometimes your hard drive itself).

Get yourself a UPS and rest easy; it'll protect you from surges, and will keep your PC and monitor running for several minutes in the event of a power outage (long enough for you to decide power's not coming right back and shut down your PC in an orderly manner...preserving all your data).


RESTART THE PC

Windows 95, 98 and Me are notorious for accumulating garbage; the longer they run, the more garbage they accumulate both in RAM and on the "temporary storage" areas of your hard drive. The more garbage that's accumulated, the slower and less stable the PC becomes; the less stable it is, the more likely it is to crash (eg, the "blue screen of death"). Whenever you start or restart your PC, the RAM and temporary disk files are cleaned up "good as new."

puzzled If you're running 95, 98 or Me, don't leave your machine on overnight and consider restarting it every 4-6 hours (depending on how hard you're using it). If you're running Windows Me (or even 95 or 98), consider replacing it with Windows 2000 Professional, Windows XP Professional, or even Windows XP Home. Windows 2000 and XP are much more stable operating systems, accumulate virtually no garbage while running, and almost never crash. If you must leave your PC running for long periods of time, you absolutely must upgrade to Windows 2000 or XP.


BACKUP YOUR DATA

How many times have you heard this? If it's not yet religion with you, the obvious answer is "not enough." Chances are, you're storing your files on your hard drive. Being complex electromechanical devices, hard drives will eventually fail. Yes, the MTBF (Mean Time Between Failures) is very long...but it's not infinite, and it's the "mean," not a working minimum.

What would you do if your drive died tomorrow? If you'd been faithfully backing up your files, you'd (1) curse the wretched thing, (2) call RESTART COMPUTER to replace the drive and reinstall your operating system, and (3) breathe a sigh of relief because all your valuable files were right there waiting for you on a CD or ZIP. If you hadn't backed up your files, forget about #3 above...your files are gone! If they're just your favorite recipes, maybe you can dig around and find the old scraps of paper you copied them from; if those were your business records, you're in trouble. And at that very moment, you'd become a convert -- you're never going to let this happen again.

There are at least three very simple ways to back up all your files:

  1. cd CD-R (Writable CD-ROM) -- the least expensive way to preserve up to 800MB worth of files. A good CR-RW drive can be had for less than $100, and blank CD-R (write once) disks go for about 25 cents each, the CD-RW (re-writable) disks for about $1. The drives may be internal or external. It's so easy to back your files up in this way, you'll wonder why you waited.
  2. zip ZIP disk -- they're about the size of a floppy, but hold up to 750MB of data (the disks come in 100, 250 and 750MB sizes, as do the drives themselves; the larger drives can read the smaller disks, but not vice-versa). The drives may be internal or external, and are similar in cost to CD-RW drives; ZIP disks cost a bit more, but are more flexible.
  3. Additional Hard Drive -- probably the easiest way of all, but not very flexible. You can add a second hard drive either internally or externally; the external ones cost more; both have enormous storage capacity (20MB and up). If you want to safely archive records, you'll probably want CD or ZIP, which can be stored in a safe location.
  4. Other Backups -- there are other ways to back up your files (eg, tape cartridges, magneto- optical disks, removable hard disk cartridges), but they're usually more involved and cost more. Maybe they're what you need, but chances are no. 1, 2 or 3 above will do everything you need.
happy guy To make life really easy, there are programs available which will do the task of backup automatically. Just tell the program which files or folders you want backed up, and how often to do it; then, sit back and relax.


DOWNLOADABLE HANDOUTS

There's even more potentially useful information available on
the following handouts which we have available for our clients:

CARE & FEEDING of YOUR NEW or RENNOVATED PC (DESKTOP)

CARE & FEEDING of YOUR NEW or RENNOVATED PC (LAPTOP)

PERIPHERALS for YOUR NEW or RENNOVATED PC: A Few Suggestions

READ ME FIRST: The 1st Three Things You Should Do with Your New PC

MORE SOFTWARE for YOUR NEW or RENNOVATED PC

THINGS YOU SHOULD KNOW ABOUT WINDOWS (and Other Operating System Stuff)

MY NEW PC DOESN'T HAVE A FLOPPY DRIVE!     What Do I Do Now?

FIREWALLS & ANTIVIRUS:  I Have AntiVirus, So I Don't Need a Firewall. Right?

BROWSERS -- Why Internet Explorer May NOT Be the Best Choice

THE IMPORTANCE of BACKUPS -- Avoid Needless Agony

NETWORKING YOUR PCs -- Why Would You Want To?

PCs DESERVE LONGER LIVES -- Premature PC Death; Guarding Against It

NOTE:  Each of these pages are over 100KB, so dial-up
connections may take a minute or two to download (but only a few
seconds with broadband). Each will open in a new browser window.
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RESTART COMPUTER
Santa Fe, NM      984-2646
www.awrr.com/restart

YOU CAN  EMAIL US  at  RESTARTCOMPUTER@COMCAST.NET


This Page Was Updated on 7-9-05